Refund and Returns Policy
At Al Rehman Books, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
Returns:
- Eligibility: We only accept returns if the product is damaged or not as described.
- Condition: To be eligible for a return, the item must be in its original condition and packaging.
- Proof of Purchase: Please provide a receipt or proof of purchase when initiating a return.
Refunds:
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Processing: If approved, we will initiate a refund to your original method of payment within a certain number of days.
- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@alrehmanbooks.store or +92 313 8564548.
Non-Returnable Items:
Certain items are exempt from being returned, such as digital downloads and gift cards.
Contact Us:
If you have any questions about our Refund and Returns Policy, please contact us at info@alrehmanbooks.store or +92 313 8564548.
